- We respect your privacy
1.1. Healthfoodtraveller respects your right to privacy and is committed to safeguarding the privacy of our customers and website visitors. We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth).
1.2. Healthfoodtraveller adheres to the EU General Data Protection Regulation (GDPR).
1.3. This policy sets out how we collect and treat your personal information.
- Collection of personal information
2.1. Healthfoodtraveller will, from time to time, receive and store personal information you enter onto our website, provided to us directly or given to us in other forms. If you choose not to provide the information, we request from you, we may not be able to provide you with the services you require.
2.2. This may include: names, date of birth, job titles, contact information including addresses, email addresses, phone numbers, fax numbers etc; demographic information, other information relevant to the customization of a document on the site, information about goods and services you have ordered, information from enquiries you have made, information about your business or personal affairs, communication between us; credit card information; other information relevant to client interviews; and any other information requested on this Site or otherwise required by us or provided by you.
2.3. We may collect additional information at other times, including but not limited to, when you provide feedback, when you provide information about your personal or business affairs, change your content or email preference, respond to surveys, provide financial or credit card information, or communicate with our customer support.
2.4 Registration Information is the information you provide to
Healthfoodtraveller when you register for or acquire a
Healthfoodtraveller service. This may include information you provide us to:
• create an account;
• become a subscriber;
• become an advertiser;
• post comments;
• receive a newsletter; or
• enter a competition.
2.5 Public Information and Posts include comments or content that you post to the online Healthfoodtraveller services and the information about you that comes with those posts. This may include your name, user name, comments, likes, tweets, status, profile information and picture(s). Public Information and Posts are available to everyone who views our websites and may be displayed in search results on external search engines, even after you cancel your account with us.
2.6 Information from third party Social Media. If you access or log-in to Healthfoodtraveller through a third party social media service or connect to Healthfoodtraveller with your social media profile, we may also include information from that social media service. This may include:
• your user name for that service;
• any information or content you have permitted the social media service to share with us (such as your profile picture(s), email address, followers or friends lists); and
• any other information you have made public (including other posts you make using your social media profile).
2.7 Information from Other Sources. We may supplement the information we collect about you with information from other sources. This may include information from publicly available sources (such as other published content) and data providers, as well as information from our business partners or related and affiliated companies in Australia or internationally.
- How we collect your personal information
- Use your personal information
4.1. We use the information we collect about you to provide
Healthfoodtraveller to you. As part of our service to you we may use your personal information:
• to fulfill administrative functions associated with these services (for example billing, credit and account management);
• to enter into contracts with you or third parties;
• to measure and improve Healthfoodtraveller and their individual features;
• to improve your experience by delivering content (including editorial, marketing and advertising) we think you will find relevant and interesting;
• for other marketing and client relationship purposes;
4.2. Healthfoodtraveller may use personal information collected from you to provide you with information, updates and our services. We may also make you aware of new and additional products, services and opportunities available to you. We may use your personal information to improve our products and services and better understand your needs.
4.3 Where your personal information is contained in an advertisement which we publish for you, we may also use your information to publish that advertisement in other media. We do this in accordance with our terms and conditions for the initial publication. If you include personal information in any posts or in a letter, email or text message to an editor or journalist, we may publish your name and suburb to identify you as the author of that post if we publish it in any media When we collect your information, we may explain that we will use and disclose your information in other ways. For example, if you win a competition, we may disclose your information to relevant regulatory authorities and publish your details in accordance with the competition terms.
4.4 We may also remove certain information or alter the information we collect about you so you can no longer be identified from that information. We do this so that we can use it or disclose it to third parties for other purposes.
4.5 We use the information we collect about you for the following additional purposes:
-Research and data analysis. We may also use your information for -research and data analysis to improve Healthfoodtraveller. We may do this -research or engage a service provider to do this.
-To allow social sharing functionality. If you log in with or connect a social media profile with your Healthfoodtraveller account, we may share your personal information (including your user name, picture, tweets, likes and posts) with other Healthfoodtraveller users and your friends or followers linked to your social media profile. We may also share the same information with the social media service provider.
To contact you. From time to time, we may send you promotional materials or other information which we think may interest you. For example, we may send you an invitation to participate in various activities (such as customer surveys) or special offers.
4.6. If you require further information about the legitimate interest legal basis under the GDPR, please go to our ‘contact us’ page.
- Disclosure of your personal information
5.1. We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this Policy. Personal information is only supplied to a third party when it is required for the delivery of our services.
5.3. We may also use your personal information to protect the copyright, trademarks, legal rights, property or safety of
Healthfoodtraveller, its customers or third parties.
5.4. If there is a change of control in our business or a sale or transfer of business assets, we reserve the right to transfer to the extent permissible at law our user databases, together with any personal information and non-personal information contained in those databases. This information may be disclosed to a potential purchaser under an agreement to maintain confidentiality. We would seek to only disclose information in good faith and where required by any of the above circumstances.
5.6. Personal information is only disclosed to third parties in situations where you have consented to the transfer, where there is a legitimate interest to disclose the information and; where you are contracted to provide this personal information.
- International Transfer of your Personal Data
6.1. Information that we collect may from time to time be stored, processed in or transferred between parties located in countries outside of Australia.
6.2. We provide information about the circumstances in which your personal data may be transferred to countries outside the European Economic Area (EEA). These countries include but are not limited to the United States of America (US).
6.4. You acknowledge that personal data that you submit for publication through our website or services may be available, via the internet, around the world. We cannot prevent the use (or misuse) of such personal data by others.
- Security of your personal information
7.1. Healthfoodtraveller uses reasonable measures to safeguard the personal information we hold about you from loss, theft and unauthorized use, disclosure or modification, including:
System security We take reasonable steps to prevent unauthorized access to our online and computerized systems by using measures such as firewalls, data encryption, virus detection methods, and password restricted access.
Third parties We take reasonable steps to ensure that third parties who store or assist us to store your personal information adopt appropriate security measures.
- Access to your personal information
8.1. You may request details of personal information that we hold about you in accordance with the provisions of the Privacy Act 1988 (Cth). If you would like to access, review, correct or update your personal information, you may contact us (see section 8). When you contact us, please provide your name and contact details (including your email address, address, and telephone number) and specify clearly what information you would like to access, review, correct or update. We will need to share your information with others who can help us respond to your request. We will try to respond to your request as soon as reasonably practicable. If we refuse your request we will generally tell you why.
- HOW CAN YOU OPT OUT?
9.2 Direct marketing. If you do not want to receive promotional messages from us, you can change your account settings or follow the unsubscribe instructions which we include at the bottom of our emails and text messages. If you have installed our app, you can stop push notifications by changing the settings in the app or on your mobile device.
If you have linked any of your social media profiles to your account for any Healthfoodtraveller service, you can cancel that link by changing your account settings.
- OTHER IMPORTANT INFORMATION FOR YOU
10.2 Location of Data. Some Healthfoodtraveller services are hosted in and managed outside of Australia, including in the United Kingdom, the United States of America and Europe. In dealing with Us, you consent to this practice, understanding that your personal information may be accessible from or transmitted outside Australia.
10.3 Linked Services. Healthfoodtraveller (including
10.4 Collection of Personal Financial Information by a Payment Service provider. Sometimes we allow you to use an unaffiliated payment service to purchase a product or make payments for
If you share your information with a social media service (including by posting information to that service), this information may not be removed even after you cancel your account. If you delete your account with us, your account information may still be accessible by others for a short period of time because of the way that your information is stored on the internet.
- Complaints about privacy
13.1. When you visit our website
When you come to our website Healthfoodtraveller we may collect certain information such as browser type, operating system, website visited immediately before coming to our site, etc. This information is used in an aggregated manner to analyse how people use our site, such that we can improve our service.
13.4. Third party sites
Our site may from time to time have links to other websites not owned or controlled by us. These links are meant for your convenience only. Links to third party websites do not constitute sponsorship or endorsement or approval of these websites. Please be aware that
Healthfoodtraveller is not responsible for the privacy practices of other such websites. We encourage our users to be aware, when they leave our website, to read the privacy statements of each and every website that collects personal identifiable information.
- How to Contact Us
Last updated 03 February 2019